💧Not a Header-Turner, But a Page-Turner: Pennon’s ARA is a Blueprint in Stakeholder Stewardship

Governance geeks you will love this company's s.172 disclosure and stakeholder engagement report: shouting out Pennon Group's annual report.

Let’s be honest—most annual reports aren’t exactly page-turners. But Pennon Group’s 2024 ARA? It’s got governance nerds like me quietly losing their minds.

This isn’t about sleek design or trendy ESG buzzwords. It’s about substance—a sharp, clear, and metric-backed s.172 and stakeholder engagement section that actually shows how the company listens, responds, and adapts. From challenges to progress updates, customer-shareholder initiatives to honest disclosures, this report walks the talk.

A major nod goes to Loraine Woodhouse—#NextgenNED, British Land SID, and a sharp-eyed advocate for meaningful engagement. She flagged this to me nearly two years ago, and I’ve been citing it ever since (most recently to dynamite Dorothy Burwell).

Co Sec and IR teams—take note. This is what reporting for the WaterShare+ generation looks like.

As Loraine herself says, ‘More to do, always’—but this is the kind of thoughtful transparency every customer-heavy business should aim for.

We’ll be watching for the 2025 edition. Until then: read it, share it, and let’s raise the bar.

🔗 2024 ARA – Pennon Group